CCC / Claims Intelligence
Three-tab enterprise dashboard built on CCC's Crash Course report and EvolutionIQ acquisition context. Claims performance, AI adoption tracking, and client KPI reporting — sent as a recruiter-facing demo with the Erik Bahnsen referral.
RoleAnalyst, work sample
Duration1 weekend
Year2026
StatusShipped — overrode ATS reject
The brief.
CCC Intelligent Solutions is the largest auto-claims platform in North America. They had ATS-rejected my application, but a referral from Erik Bahnsen (Director, Industry Analytics) reopened the door. I built this dashboard to walk through with him on Monday.
The work.
CLAIMS_PERFORMANCE / Q1LIVE
PerformanceAI AdoptionClient KPIs
Cycle time (days)3.4−18%
Subrogation recovery$8.2M+24%
First-touch resolution71.4%+6.2pp
AI auto-estimation rate42.8%+11pp
Customer NPS68+9
Cost per claim$284+2.1%
How I approached it.
- Grounded the dashboard in CCC's public Crash Course 2026 report and the EvolutionIQ acquisition press materials.
- Three tabs: Claims Performance Intelligence (cycle time, subrogation, NPS), AI Adoption (auto-estimation rate, model lift), Client KPI Reporting.
- Used a light theme to mirror CCC's actual brand — recruiters notice when work feels native to the company.
The outcomes.
- Reopened the application after an ATS reject.
- Validated the 'build something specific, then send it' outreach playbook.
- Currently in active pipeline.
The stack.
HTML/CSS/JS
Recruiter-deliverable demo with screenshots
Power BI logic
Tab structure mirrors what would ship as a real PBIX
Public data
CCC Crash Course report grounded the metrics